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Ladbrokes Casino Complaints — UK Player Experiences
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GambleGaryKOP
Forum LegendPosts: 2,107
Feb 2020
Tue 17th Dec 2024
Is Ladbrokes Casino having technical problems right now? My withdrawals keep getting cancelled without any explanation and I have to resubmit them. This has happened three times in the past week. Support are saying it is a technical issue on their end but I am not convinced.
👍 23👎 2Reply
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MatchedBetMarcus
Senior MemberPosts: 678
Mar 2022
Thu 19th Dec 2024
The UKGC takes withdrawal delays very seriously since the 2023 rule changes. If Ladbrokes Casino are a UKGC licensee go to their complaints page, follow the formal process, and escalate to IBAS or eCOGRA after 8 weeks.
👍 6👎 1Reply
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EsportsBetterEd
New MemberPosts: 189
Nov 2022
Sat 21st Dec 2024
I had a straightforward KYC experience with Ladbrokes Casino personally — sorted within 24 hours. Could be they have flagged your account for manual review for some reason. Request a specific explanation in writing of why the withdrawal is being held.
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BigJackpotJo
Senior MemberPosts: 876
Sep 2021
Tue 24th Dec 2024
This is exactly why I always test a new casino with a small withdrawal before depositing a large amount. Get the KYC done early and verify the process works before committing serious money.
👍 4👎 0Reply
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TrustlyTamsin
New MemberPosts: 67
Aug 2023
Fri 27th Dec 2024
If the casino is UKGC licensed they cannot hold withdrawals indefinitely. The UKGC requires prompt processing. If you are getting nowhere, file a formal complaint with the UKGC directly — casinos respond quickly when the regulator is involved.
👍 31👎 1Reply