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Paddy Power Casino Complaints — UK Player Experiences
BO
BonusSkepticOP
Senior MemberPosts: 921
Jul 2022
Thu 7th Nov 2024
Need advice on a Paddy Power Casino dispute. They have voided my bonus winnings citing unusual betting patterns. I was playing entirely within their stated terms — I have the screenshots. Has anyone dealt with a similar situation and managed to get it resolved? Thinking about going to IBAS.
👍 14👎 0Reply
RE
RegulationRob
Regular MemberPosts: 201
Mar 2023
Sat 9th Nov 2024
The UKGC takes withdrawal delays very seriously since the 2023 rule changes. If Paddy Power Casino are a UKGC licensee go to their complaints page, follow the formal process, and escalate to IBAS or eCOGRA after 8 weeks.
👍 5👎 1Reply
BE
BetExchangeBob
Senior MemberPosts: 934
Jan 2022
Mon 11th Nov 2024
I had a straightforward KYC experience with Paddy Power Casino personally — sorted within 24 hours. Could be they have flagged your account for manual review for some reason. Request a specific explanation in writing of why the withdrawal is being held.
👍 12👎 1Reply
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CL
ClusterPaysCraig
Regular MemberPosts: 288
Sep 2022
Thu 14th Nov 2024
This is exactly why I always test a new casino with a small withdrawal before depositing a large amount. Get the KYC done early and verify the process works before committing serious money.
👍 8👎 0Reply
NO
NoWageringNick
Senior MemberPosts: 723
Feb 2022
Sun 17th Nov 2024
If the casino is UKGC licensed they cannot hold withdrawals indefinitely. The UKGC requires prompt processing. If you are getting nowhere, file a formal complaint with the UKGC directly — casinos respond quickly when the regulator is involved.
👍 23👎 2Reply